Frequently Asked


Helpful Info About Kaukauna

We regret that we cannot respond to requests for coupons or free samples. We do not sell or ship cheese directly to consumers. If you have a question we haven’t answered, please feel free to contact us.

  • Where can I find your products?

    To see if our cheese is available in your area please visit the Store Locator.

  • Can I order directly from Bel Brands USA? Can I order online?

    Sorry, we do not sell or ship directly to customers. However, you can find our products on many retailer websites, Instacart and Amazon.

  • Is the cheese Kosher?

    No, our products are not Kosher

  • Is the cheese pasteurized?

    All of our cold pack products are made with cheese that was produced using fully pasteurized milk.

  • Does the cheese need to be refrigerated?

    Yes, for safety and best quality, the cheese should be refrigerated at all times, when not being consumed.

  • What allergens enter your production facility?

    All FDA Top 9 allergens are carefully controlled within our facilities. Any of our products that contain any of the FDA Top 9 allergens are clearly listed on our labels.

  • Is there any alcohol in the Port Wine flavored cheese?

    Yes, we add real port wine to our cheese balls and spreads.

  • Are there sulfites in the Port Wine flavored cheese?

    Yes, sulfites are a naturally occurring ingredient in red wine. We do not add any other sulfites to our cheese.